Customer Service Employee Pigs

Will you be our new Operations superstar for the pig sector?

At AgroVision, everything revolves around smart software for the agricultural sector. For our pig farming customers, we are looking for a colleague who not only answers questions but also actively thinks about finding solutions. Together with your team, you help our customers keep moving forward, which makes your work diverse and enjoyable every day.

What will your job involve?

• As an Operations employee, you are the first point of contact for pig farmers via WhatsApp, phone, and email.
• You help customers with questions about our programs, sometimes guiding them via TeamViewer, and ensure that everything runs smoothly again.
• Whether it’s an error in the software or a connection that isn’t working, you act quickly to make sure the customer can continue their daily work without problems.
• You will often receive questions about our pig software, but you can also expect administrative and/or basic software questions.
• Next to supporting customers directly, you will also take care of customers’ data entry and data analysis.
• You will guide and support customers, helping them understand how our software works and highlighting the value of their data.
• Together with your team, you work on the growth and improvement of our software.

Why work at AgroVision?

• You will have a varied job in which no two days are the same.
• You will work in a rapidly growing international company with innovative programs. Data is crucial to the future of pig farming, and you will be an important partner in a broad and international network.
• You will join a dynamic team with a mix of ages, where both junior and experienced colleagues support each other, and where men and women work together.
• At AgroVision, we encourage personal growth and development, giving you plenty of room to expand your skills, take on more responsibilities, and get involved in new projects.

What you have to offer

• You have knowledge of pig farming, preferably sows;
• You like to structure your work and help others to do the same;
• You are solution-oriented, proactive, and flexible;
• You can put a smile on our customers’ faces;
• You enjoy communicating with customers and you keep your promises;
• You have the ability to think in terms of systems and processes;
• Fluent native German and advanced written and spoken English.

Would you like to learn more?

If you are passionate about this role and interested in joining our team, please send your comprehensive resume to hrm@agrovision.com.

If you have any further questions, please contact Janine Roemen (Team Leader Operations) at J.Roemen@agrovision.com.