Customer Service Employee Pigs (PL)
Will you be our new Operations superstar for the pig sector?
At AgroVision, everything revolves around smart software for the agricultural sector. For our pig farming customers, we are looking for a colleague who not only answers questions but also actively thinks about finding solutions. Together with your team, you help our customers keep moving forward, which makes your work diverse and enjoyable every day.
What will you job involve?
As an Operations employee, you are the first point of contact for pig farmers via text services like WhatsApp, emails or phone. You help customers with questions about our programs, optionally guide them via TeamViewer, and ensure that everything runs smoothly.
Whether a connection is disabled or a data exchange with a third party is missing, you act quickly and identify where the issue must be solved and makes sure the customer can con their daily work without problems. As the first point of contact for our customers, you will receive questions related to administration, in example license update and invoicing
Next to support customers directly in a helpdesk setup, you will also act as a sparring partner in individual customized sessions to support the customer in getting the max potential out of our products. You will guide and support customers, help them understand how our software works, and highlight the value of their data.
Together with your team, you work on the growth and improvement of our software. Maintain and further development of our 0-line support services, like customer portals, in line manuals, webinars, etc. Focus on the pigs’ sector in Poland next to increasing activities related to our sectors Crops, Cows, and Formulation.
Why work at AgroVision?
You will have a varied job in which no two days are the same. You will work in a rapidly growing international company with innovative programs. Data is crucial to the future of pig farming, and you will be an important partner in a broad and international network.
You will join a dynamic team with a mix of ages, where both junior and experienced colleagues support each other, and where men and women work together.
At AgroVision, we encourage personal growth and development, giving you plenty of room to expand your skills, take on more responsibilities, and get involved in new projects.
The company
Everything we do is built on four core pillars: adaptive, future-proof, farmer-minded, and knowledge-driven. We pursue these principles in every department and every aspect of our company.
Our mission is to develop the next generation of agricultural software. We want to provide farmers and agribusinesses with the tools they need to make smart decisions and optimize their operations. By connecting the agricultural world with our advanced software, we simplify and enhance the farming experience. Standing shoulder to shoulder with farmers, we are building the next generation of software together.
The team
The international Operations team consists of approximately 55 people in various roles and is located in several countries. The office in Poland is placed in the region Województwo Kujawsko-Pomorskie.
What you have to offer…
- You have knowledge of pig farming;
- You like to structure your work and help others to do the same;
- You are solution-oriented, proactive, and flexible;
- You can put a smile on our customers’ faces;
- You enjoy communicating with customers and you keep your promises;
- You can think in terms of systems and processes;
- Fluent native Polish and advanced written and spoken English.
- Proactive approach to everything you do.
Would you like to learn more?
If you are passionate about this role and interested in joining our team, please send your comprehensive resume to hrm@agrovision.com.
If you have any further questions, please contact John Kristensen (Manager Operations Pigs) at J.Kristensen@agrovision.com.
Get in contact!
Sandra Teelen
SR HR Business Partner
Contact details Sandra
